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Sales Follow-Up
The Five-Minute Lead Response Playbook
Learn how to capture, route, and respond to new leads within the critical five-minute window.
Playbook
15 min read
What you'll learn:
- Connect website forms, social media messages, and phone calls to a unified inbox.
- Eliminate the need to check multiple platforms.
- Send an automated SMS and Email instantly: 'Hi [Name], we received your inquiry and will call you shortly.'
- This resets the prospect's internal clock and builds trust.
- Use round-robin routing or simultaneous ring to alert sales staff.
- Ensure backup routing if the primary agent is unavailable.
- If a call is missed, automatically text: 'Sorry we missed your call! How can we help you today?'
- Recaptures leads who would otherwise call the next competitor.
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